Course Extensions

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Need a little more time to complete your course?

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We understand that life can sometimes get in the way of your studies. If you require additional time to complete your course, you may apply for a formal course extension.

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Our extensions are designed to provide continued access to your learning materials, assignment submissions and student support, helping you complete your qualification without unnecessary pressure.

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All extension requests are subject to our Extension Policy and are reviewed individually. Purchasing an extension does not automatically guarantee approval.

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Which extension is right for you?

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3-Month Course Extension

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£150 one-off payment

Ideal if you are close to completing your course and only require a short period of additional time.

Suitable for students who:

✔ Have completed most of their learning

✔ Are finishing assignments

✔ Expect to complete within approximately three months

Includes:

• Continued course access for 3 months

• Assignment submission

• Assessment and feedback

• Student Support access

• Access to any relevant course updates during your extension
   

6-Month Course Extension

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£300 one-off payment

Designed for students who need a little longer to complete their remaining work.

Suitable for students who:

✔ Have significant work remaining

✔ Need greater flexibility

✔ Wish to spread their studies over a longer period

Includes:

• Continued course access for 6 months

• Assignment submission

• Assessment and feedback

• Student Support access

• Access to relevant course updates during your extension
   

Flexible Monthly Extension Plan

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£50 per month

Our most flexible option.

Continue your course on a monthly rolling basis until you complete your qualification.

Ideal for students who:

✔ Prefer smaller monthly payments

✔ Are unsure how long they will need

✔ Want complete flexibility

Features:

• £50 per month

• Monthly recurring payment

• Cancel when you no longer require the extension

• Continued course access whilst payments remain active

• Student Support

• Assignment submission and marking
   

Before You Apply
 

Please read the following carefully.

• Extensions are available only to eligible students.

• Payment is required when submitting your application.

• Purchasing an extension does not automatically guarantee approval.

• Extension requests are normally reviewed within five working days.

• If your application cannot be approved under our policies, any payment received will normally be refunded.

• Students remain responsible for complying with all Active Health Group policies throughout their extension.
   

Extension Terms & Conditions

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Eligibility

Extensions are intended for students who require additional time to complete their enrolled course.

Extensions are not automatically granted and remain subject to review by Active Health Group.

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Payment

Payment must be made when submitting an extension application.

One-off extensions are payable in full before processing.

The Flexible Monthly Extension Plan is collected by recurring monthly payment until cancelled.

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Monthly Plan

The Flexible Monthly Extension Plan renews automatically each month.

Students are responsible for cancelling their monthly plan once they have completed their course or no longer require extended access.

Cancellation will prevent future monthly payments but does not normally result in a refund of payments already collected.

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Application & Administration Fee

To ensure that every extension request is reviewed fairly and processed efficiently, all Course Extension applications are subject to an Application & Administration Fee.

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This fee contributes towards the administrative work involved in assessing and processing your application, including:

• Reviewing your eligibility for an extension.

• Checking your course status, progress and previous extension history.

• Verifying your student records and account information.

• Processing payments and updating internal systems.

• Extending or reinstating course access where approved.

• Updating learner records and notifying relevant members of the academic team.

• Providing confirmation and ongoing administration of your extension.

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The administration fee varies depending on the type of extension selected, reflecting the differing levels of administration required. For example, our Flexible Monthly Extension Plan requires the creation and ongoing management of a recurring payment agreement and therefore attracts a higher administration fee than our fixed-term extension options.

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Please note that the Application & Administration Fee forms part of the overall cost of processing your request and is not simply a charge for additional course access.

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Where an extension application cannot be approved by Active Health Group, any fees paid will normally be refunded in accordance with our Extension Policy. If an application is withdrawn after processing has commenced, the administration fee may not be refundable, as administrative work will already have been undertaken.

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Fees are:

• 3-Month Extension: £150 + £30 Application & Administration Fee = £180

• 6-Month Extension: £300 + £20 Application & Administration Fee = £320

• Flexible Monthly Extension: £50/month + £40 Application & Administration Fee (payable on application) = £90 today, then £50 per month

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Approval

Submitting payment does not guarantee approval.

Active Health Group reserves the right to refuse an extension where:

• the student is no longer eligible;

• course regulations prevent further extension;

• there are outstanding payment issues;

• there has been serious misconduct;

• continuing access would compromise academic integrity.

Where an extension cannot be approved, any payment received will normally be refunded.

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Access

An approved extension provides continued access to:

• course materials;

• assignment submission;

• tutor marking;

• student support.

It does not create a new course enrolment or restart the original course duration.

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Completion

Students may complete their course at any time during the extension period.

Once all academic requirements have been successfully completed, the extension will no longer be required.

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Changes

Active Health Group reserves the right to amend its Extension Policy where necessary. Any changes will not affect extensions that have already been approved.

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Has Your Course Already Expired?

If your course has already expired, please do not purchase an extension online.

Extensions are available only for students with an active course who require additional time before their current access ends.  Please note, current course access does not mean your course has not expired.

If your course has expired, you will first need to apply for Course Reinstatement.

Course reinstatement is considered on an individual basis and is subject to eligibility, course availability and our current reinstatement policy.

Reinstatement fees vary depending on factors such as:

• The course you are studying

• How long ago your course expired

• Previous extensions or reinstatements

• Whether access to archived materials or updated course content is required

• Administrative work involved in restoring your course

To discuss your options, please contact Student Support before making any payment.

Contact Student Support

studentsupport@activehealthgroup.co.uk

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